Meet The Staff
Committed to providing outstanding service and exceptional standards….
Welcome and thank you for choosing our Thousand Oaks dental practice, where our goal is to provide our patients with the highest quality dental care in a warm, friendly, state of the art environment. In our practice each patient is treated like family and we have extensive training and unique skills to improve your dental experience. Find out more about our dental technology here, or meet our team below.
Meet our passionate team that are dedicated to optimal dental care achieved through unsurpassed, exception service and attention to detail
Meet Our Dental Assistants
Maria- RDAEF – Lead Assistant
Registered Dental Assistant with Extended Functions.
“I have over 25 years of professional experience in all phases of clinical and surgical dentistry. My passion for professional improvement led me to undertake additional courses at UCLA to improve my already sharp set of skills. I am Dr. Couch’s lead assistant.”
Lorraine Irigoyen – Dental Assistant
I graduated from Santa Clara High School and completed my dental assisting course in 2005. I’ve worked at this office for 6 years and have a beautiful daughter.
Cassie Fillmore – Dental Assistant
I graduated from Reseda High School and started my dentistry career in 1992. I’ve worked at this office for 10 years and I am married with 4 children and have 1 grandchild.
Meet Our Hygienists
Annette – Hygienist
I grew up in New England and went to North-eastern University where I received an A.S. Degree in Dental Hygiene. Later I earned a B.S. Degree from Rutgers University in Health Education. I have been a dental hygienist for over 20 years, 13 of which have been with Dr. Frake and now Dr. Couch. I’ve lived in Westlake Village for 20 years and have raised 2 children that are in college now. I am physically active and enjoy working out, rollerblading or kayaking around the lake.
Suzette Niles – Hygienist
I moved to Conejo Valley in 1961 and grew up out here with my father who was a dentist also. I raised 2 children here and worked in the office for 33 years as a dental hygienist and graduated hygiene school at UCLA. I like to garden, walk, play piano, travel and spend time with my grandchildren.
Kelly Jones – Hygienist
I graduated from West Los Angeles College and trained at Cedars Sinai and UCLA. I’ve worked as a hygienist for 6 years, 5 of those years at this practice and I love it. I enjoy spending time with friends and family, outdoor sports including hiking and biking. Most of my free time is spent coaching my sons track team. I couldn’t ask for a better career, helping others feel confident about their oral health.
Susan Guy – Hygienist
I graduated with B.A from USCB in 1990 before graduating from the WLAC hygiene program in 1994. I have been married for 12 years to Clint and we have 2 daughters; Sara 7 and Natalie 4 and our dog Trixie. I’ve worked at this office for 18 years.
Bari Belcher – Hygienist
I graduated from the University of New Mexico in dental hygiene before attending the West LA College where I achieved my Rdhap certification to treat special needs patients. I continued on to work in a variety of dental office settings including periodontal, general, university, pedodontic and I have worked for Dr Frake for over 25 years. I very much enjoy my current and continued role as registered dental hygienist for Dr Couch.
Meet Our Front Office
Steffany – Hygiene Coordinator
Born and raised in the Conejo Valley, I’ve been at this office for 19 years. I started working in Dr. Scheduling then moved on to billing administrator before becoming the hygiene coordinator.
Vicki Schuster – Front Office
I was born in Colorado and grew up in Europe and Japan. I went to high school in Hawaii and college in San Francisco. I have 3 beautiful boys, 2 dogs and I’ve worked in dentistry for over 25 years. My hobbies are watching my sons play baseball, travelling, cooking and hiking.
Dianne Scafidi – Hygiene Coordinator
Dianne Scafidi has been a member of the front office staff for nearly 18 years. She has truly enjoyed the opportunity to meet and work with so many wonderful people in the community. In her free time Dianne enjoys taking long walks with friends, gardening and cooking. She has been married to her husband Tom for 39 years and together they raised two daughters in the Conejo Valley. She looks forward to continuing her work with all patients and is excited to be working with Dr. Couch.
Norma – Insurance and Billing Administrator
I have a long working relationship with Dr. Couch spanning 12 years. I was his main dental assistant when he first graduated from dental school and helped manage front and back office procedures. Currently, I am the insurance and Billing Administrator striving to deliver the best customer service to our patients with any insurance questions or concerns.
VIP Services and Treatment…
At our practice, your comfort level is of critical importance to us. Our highly trained team takes great pride in continually searching for new ways to enhance your experience. Following is a list of some of the ways we hope to make your visit more enjoyable.
- High Definition television screens for patients with Direct TV
- Wireless headsets for patients during treatment
- Various music channels to choose from
- Relaxing atmosphere, with treatment rooms overlooking lush surrounding gardens